Frequently asked question

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What is Unmonkey / Who are we? Refer about us

I’m a first time online shopper, is this safe?

Quality*shrinkage *material *lifetime

Sizing *Refer size chart *Fit

SOLD OUT…already?Whaa? Yeah it happens sometimes. We try  to make sure everything is stocked up, but there are day when this can happen. Just punch in your email and well get back too you once fresh stock arrives.

Design *submissions *collections

Payment *gateway *problems *COD *anything special

Shipping *Aramex *how much longer!! *tracking *issues

Cancelation Returns *return policy *What return options can I choose from? You can select either a refund for the cost of the item, or a 110% store credit. *110% store credit? Aw yeah. If you choose a store credit for your return, we'll send you a voucher for 100% of cost of your item AND an extra 10% use on your next order. *What if you guys sent me a faulty item?

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